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Report a Claim

How to report a claim.

At Frankenmuth Insurance, reporting a claim is easy, because that’s the way it should be. You can report your claim 24 hours a day, seven days a week, 365 days a year. And with multiple ways to file, you can submit your claim in the way that’s most convenient for you.

  1. Call Frankenmuth Insurance any time to report a claim at 800-234-4433.
  2. Fax the information to 989-652-6231.
  3. Contact your agent.
  4. Report your claim online.

Whether you submit a claim to your agent or online, we are dedicated to providing fast, fair claims service.

While reporting a claim online is fast and convenient, we recommend you consult with your independent agent first, for the following reasons:

  • Immediate action may be necessary to minimize your loss. Your agent has the authority and expertise to offer advice.
  • You may qualify for loss-free discounts which are only available prior to reporting a claim. In some cases, reporting a claim is a less cost-effective way to resolve your loss.
  • Your agent can save you time in determining what coverage may be available.

If you have any questions about reporting a claim, contact your agent or our Claims team at 800-234-4433.

“I was frankly amazed at how helpful, kind, and prompt every single person I dealt with was. Still kind of can’t believe it. Wow.”

- Sara, Michigan

“My insurance agent and the claims adjuster were so prompt and efficient in handling this claim. Your customer service is excellent! Thank you!”

- Adele, Michigan

“The best claim experience I’ve ever had. It is rare to have this kind of experience with other insurance companies.”

- Mike, Indiana