Report a Claim
How to report a claim.
At Frankenmuth Insurance, reporting a claim is easy, because that’s the way it should be. You can report your claim 24 hours a day, seven days a week, 365 days a year. And with multiple ways to file, you can submit your claim in the way that’s most convenient for you.
- Call Frankenmuth Insurance any time to report a claim at 800-234-4433.
- Fax the information to 989-652-6231.
- Contact your agent.
- Report your claim online.
Whether you submit a claim to your agent or online, we are dedicated to providing fast, fair claims service.
- Immediate action may be necessary to minimize your loss. Your agent has the authority and expertise to offer advice.
- You may qualify for loss-free discounts which are only available prior to reporting a claim. In some cases, reporting a claim is a less cost-effective way to resolve your loss.
- Your agent can save you time in determining what coverage may be available.
If you have any questions about reporting a claim, contact your agent or our Claims team at 800-234-4433.

“I was frankly amazed at how helpful, kind, and prompt every single person I dealt with was. Still kind of can’t believe it. Wow.”

“My insurance agent and the claims adjuster were so prompt and efficient in handling this claim. Your customer service is excellent! Thank you!”

“The best claim experience I’ve ever had. It is rare to have this kind of experience with other insurance companies.”